I had someone ask me today if I would consider going back to Fanfiction because apparently my site is, oh so hard to maneuver. Granted, it’s only a handful. Out of over 1000 followers, I may have gotten 10 complaints about my site. Most of them are respectful and just ask for easier ways to find their way around or alternatives when they are having issues, but a couple of them are downright rude and one of them even suggested that I go back to Fanfiction.
First of all, I realize that Fanfiction made things very easy to maneuver—click a link, get a story. Boring white background made everything perfect and easy to see. Scroll down to a chapter and, magically, it appears. Unfortunately, they can’t keep a leash on their little monsters so, no, I will not be going back to Fanfiction since they are letting the trolls run the damn asylum! Don’t ask me that again!
Second, I’m having such a hard time figuring out what the problem is. Every time someone tells me that they are having a problem, I go in to see what the problem could be. I go in on my PC which has a very large screen, my laptop which has a smaller screen, and my phone which has an itty-bitty screen. I have both the website on my phone and the WordPress app on my phone and I’m just not seeing what the problems are.
I take to heart what people are saying and go in and try to make the site more user friendly, but then I get people that flat out say “your site sucks.” You can keep that. I don’t need that. The vast majority of people have no problem getting on my site. Those that have a problem tell me what the problem is and I always try to offer solutions. “Your site sucks?” Yeah… NO!
If you’re having that many problems with my site, no offense, but you may want to consider the device that you are using, the operating system that you have or the browser that you are on and whether it is up to date, the speed and ability of your wi-fi or cell service carrier, etc, because I have used three different devices to get on this site—multiple times in different locations—and whenever there was a problem with me getting on the site or reading something on the site, it had to do with the device that I was using!
After all of that, if you’re still having problems and none of the suggestions that I gave in messages or email are working for you and the changes that I have made to make the site more user friendly still doesn’t make navigation easier for you, then maybe my site just isn’t for you. Right now, my story gets posted on WordPress and linked through Tumblr, Twitter, Facebook, Google+, and I send links directly through email. If you are following me on WordPress, you get the whole damn chapter delivered right to your email when I upload the chapter!
And you still can’t read it?
I do everything but come to your house, fix you a cup of tea, massage your feet, and read the damn chapter to you myself—and I get “your site sucks” and “move back to Fanfiction?” It’s not my fault that you have become so Fanfiction-spoiled that you can’t taking having to click a few extra links to get around the site, but please don’t insult me or my site because you are having problems navigating it! And no, I am not posting my story on 16 different sites on the Internet to make it easier for you to read it. I’ve already got it linked through five!
For those of you who have come to me and respectfully asked for solutions, I will be happy to try to help you if the solutions that I gave are still not working. For those of you who think my site sucks and I should move back to Fanfiction, you can leave. More than 1000 followers don’t seem to agree with you, so you can keep those to yourself.
If you get offended by anything I said, think about what you said to me before you start sending me emails, comments, or messages about what I said wrong.
BG Holmes AKA Lynn AKA Bronze Goddess